BLACK FRIDAY ORDERS: We are working through Black Fridays orders as quickly as we can, but due to the high volume of orders we are unfortunately unable to give you an exact delivery date. As advised orders placed during this period can take up to 5-10 working days to be delivered.
Orders are delivered by our courier partner DPD who will send you a one hour time slot on the morning of delivery - no more waiting around all day for a delivery!
DPD will send you tracking information by email & SMS as soon as your parcel leaves our warehouse.
|Standard||FREE||4 - 6 working days|
|DPD Pickup (delivery to a Pickup shop)||FREE||4 - 6 working days. More about this service >|
|Next Day AM pre-12.30pm||£4.95||Order by 3pm & receive by 12.30pm next day (delivered & despatched Mon-Fri only)|
Northern Ireland, Scottish Highlands and Islands: Please allow one extra day for Standard Delivery. Unfortunately we cannot currently offer a Next Day service to these destinations.
FULLY TRACKED ONE-HOUR WINDOW
All deliveries are made by DPD couriers; your delivery will be fully tracked with updates by email and SMS (if you provide a mobile number) throughout the process.
On the morning of your delivery, DPD will contact you with a one hour delivery window and the name of your driver. You will also be given the following options, available both online and via SMS:
- Select an alternative delivery date
- Have your parcel delivered to a nominated neighbour
- Have your parcel left in a specified safe place
- Or collect from your local shop.
Please click here to see service updates from our courier partner, DPD.
EXCHANGES & RETURNS ANYWHEREExchanges & returns are also complimentary, a returns form will be included with your order with full instructions, or click here for full details.
International DeliveryWe can ship to most destinations via our international sites, please find your chosen destination country below:
For delivery to France, please visit www.UGG.com/fr.
For delivery to Germany or Austria, please visit www.UGG.com/de.
For delivery to the Netherlands or Belgium, please visit www.UGG.com/nl.
For delivery to Italy, please visit www.UGGAustralia.it.
For delivery to Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Lithuania, Luxembourg, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden or Switzerland, please visit www.UGG.com/eu
For delivery to the United States and the rest of the world, please visit www.UGG.com.