FAST & CONVENIENT DELIVERY:

Orders are delivered by our courier partner DPD who will send you a one hour time slot on the morning of delivery - no more waiting around all day for a delivery!
DPD will send you tracking information by email & SMS as soon as your parcel leaves our warehouse.

DELIVERY OPTIONS


SERVICE PRICE TIMING
Standard FREE 3 - 5 working days
DPD Pickup (delivery to a Pickup shop) FREE 3 - 5 working days. More about this service >
Click & Collect (delivery to UGG® store) FREE 3 - 5 working days. Find a store >

Northern Ireland, Scottish Highlands and Islands: Please allow one extra day for Standard Delivery. Unfortunately we cannot currently offer a Next Day service to these destinations.

FULLY TRACKED ONE-HOUR WINDOW

All deliveries are made by DPD couriers; your delivery will be fully tracked with updates by email and SMS (if you provide a mobile number) throughout the process.

On the morning of your delivery, DPD will contact you with a one hour delivery window and the name of your driver. You will also be given the following options, available both online and via SMS:

  • Select an alternative delivery date
  • Have your parcel delivered to a nominated neighbour
  • Have your parcel left in a specified safe place
  • Or collect from your local shop.
A signature is required on receipt; if no one is available to sign for the parcel, a card will be left with information on how arrange redelivery or collection.
Please click here to see service updates from our courier partner, DPD.

EXCHANGES & RETURNS ANYWHERE

Exchanges & returns are also complimentary, a returns form will be included with your order with full instructions, or click here for full details.

International Delivery

We can ship to most destinations via our international sites, please find your chosen destination country below:
For delivery to France, please visit www.UGG.com/fr.
For delivery to Germany or Austria, please visit www.UGG.com/de.
For delivery to the Netherlands or Belgium, please visit www.UGG.com/nl.

For delivery to Italy, please visit www.UGGAustralia.it.
For delivery to Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Lithuania, Luxembourg, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden or Switzerland, please visit www.UGG.com/eu
For delivery to the United States and the rest of the world, please visit www.UGG.com.