Manufacturer's Limited Warranty
UGG footwear is warranted for one year against defective materials and workmanship. This does not extend to problems that arise from normal wear and tear. Slight dye transfer may occur with darker colored sheepskin during first few wears. Lighter colored sheepskin may pickup inks from clothing with which it comes in contact. This discoloration is not covered under the manufacturer's limited warranty.
Because sheepskin is a natural product, there may be some irregularities and variations in color and texture. These traits are characteristic of fine sheepskin and add to the beauty and character of the footwear. These characteristics may cause variations in the fit and wear of some sheepskin products. These irregularities and variations are not covered under the manufacturer's limited warranty.
Authorized UGG Dealers:
UGG offers a manufacturer's limited warranty for products purchased from its authorized dealers. UGG does NOT offer a manufacturer's limited warranty for products purchased from anyone who is not an authorized dealer and it does NOT offer rebates or other special opportunities for products purchased from anyone who is not an authorized dealer.
eBay Sellers/On-Line Auctions and Trade Boards:
UGG does NOT authorize any of its dealers to sell on eBay, or any other on-line auctions or trade boards. UGG's agreements with its dealers prohibit sales on auction sites. Accordingly, UGG does not offer its limited warranty or rebates for products purchased on these sites and will not assist with resolution of any disputes including assistance with Pay Pal refund requests.