Shipping Destination:

Germany, France, Italy, Spain, Austria, The Netherlands, Belgium, Luxembourg

Orders placed on www.UGG.com/eu are despatched from our warehouse in the Netherlands. We deliver by parcel carrier and your parcel will need a signature upon arrival. We deliver to all of the countries shown below.

• Working days is Monday to Friday excluding Public Holidays in The Netherlands.
• If your item is not available in region we will source this from our warehouse overseas. If you have selected a weekend delivery option, we will do our best to get this to you by the method you booked. If the weekend service is not available, we will send this on an expedited service. You will be notified a delivery date by email.
• We do not ship or deliver on Sundays. / We do not ship or deliver on Saturdays and Sundays.
• For more remote locations, please allow a little longer for delivery.
• To check how your order can be returned or exchanged please click here.
• We cannot deliver to Isle of Scilly and The Isle of Man and BFPO addresses or postal boxes.
• Please note, The buyer is responsible For all international duties and taxes incurred during delivery from The Netherlands to countries outside of the European Union.

If your shipping destination is NOT going to UK, Germany, France, Italy, Spain, Austria, The Netherlands, Belgium, Luxembourg, your order will be facilitated by Global E.

We are very pleased to announce that UGG has partnered with Global-e, a third-party service, to facilitate and fulfil international orders. Your order will be fully tracked, and you will be able to pay in your local currency. For more details visit our Global-e FAQ.

To track an order placed with Global-e, please click here.

Pickup and Drop Off

As an alternative to a delivery to your home or office, we offer a best in class Pickup and Drop off service for Global E countries (see list below). This service allows parcels to be picked up or dropped off at our trusted Pickup points.

You will be notified by email as soon as the parcel is delivered in the shop.

A reminder is sent after 4 days by email and text message. After 7 days, the parcel is shipped back to the sender.

You will be asked to present a proof of original ID and sign the PDA. A 3rd party is requested to present an ID and the ID of the initial consignee to collect a parcel.

Easy returns: you can drop a return order in any Pickup point and receives a receipt.

The PUDO service is available to the following countries below:

Czech Republic, Denmark, Estonia, Finland, Hungary, Ireland, Lithuania, Latvia, Poland, Portugal, Slovakia, Slovenia,Sweden.

Delivery timescales and pricing vary by country, please refer to the table below for specific information for your location.

^*Asterix denotes Countries served by Global-E

Delivery timescales and pricing vary by country, please refer to the table below for specific information for your location.

^*Asterix denotes Countries served by Global-E

Delivery timescales and pricing vary by country, please refer to the table below for specific information for your location.

^*Asterix denotes Countries served by Global-E