Delivery

Peak Extended Delivery Information

Please note that due to COVID-19 restrictions for both our warehouse and carriers, as well as increased volumes over the peak season from 20th November 2020. We are advising that all deliveries placed at this time will be delivered within 5-10 working days. An email will be sent once the order has been despatched and further tracking information will become available directly from the courier with estimated time frames of delivery.

See the Delivery table below for the estimated Peak extended delivery times.

We are still delivering as normal, however these may take a little longer than usual. Some delivery options might not be available. You’ll be able to see all delivery options available to you at the checkout.

Shipping Destination:

Germany, France, Italy, Spain, Austria, The Netherlands, Belgium, Luxembourg

Orders placed on www.UGG.com/eu are despatched from our warehouse in the Netherlands. We deliver by parcel carrier and your parcel will need a signature upon arrival. We deliver to all of the countries shown below.

  • Working days is Monday to Friday excluding Public Holidays in The Netherlands.
  • If your item is not available in region we will source this from our warehouse overseas. If you have selected a weekend delivery option, we will do our best to get this to you by the method you booked. If the weekend service is not available, we will send this on an expedited service. You will be notified a delivery date by email.
  • We do not ship or deliver on Sundays. / We do not ship or deliver on Saturdays and Sundays.
  • For more remote locations, please allow a little longer for delivery.
  • To check how your order can be returned or exchanged please click here.
  • We cannot deliver to Isle of Scilly and The Isle of Man and BFPO addresses or postal boxes.
  • Please note, The buyer is responsible For all international duties and taxes incurred during delivery from The Netherlands to countries outside of the European Union.

If your shipping destination is NOT going to UK, Germany, France, Italy, Spain, Austria, The Netherlands, Belgium, Luxembourg, your order will be facilitated by Global E.

We are very pleased to announce that UGG has partnered with Global-e, a third-party service, to facilitate and fulfil international orders. Your order will be fully tracked, and you will be able to pay in your local currency. For more details visit our Global-e FAQ.

To track an order placed with Global-e, please click here.

Pickup and Drop Off

As an alternative to a delivery to your home or office, we offer a best in class Pickup and Drop off service for Global E countries (see list below). This service allows parcels to be picked up or dropped off at our trusted Pickup points.

You will be notified by email as soon as the parcel is delivered in the shop.

A reminder is sent after 4 days by email and text message. After 7 days, the parcel is shipped back to the sender.

You will be asked to present a proof of original ID and sign the PDA. A 3rd party is requested to present an ID and the ID of the initial consignee to collect a parcel.

Easy returns: you can drop a return order in any Pickup point and receives a receipt.

The PUDO service is available to the following countries below:

Czech Republic, Denmark, Estonia, Finland, Hungary, Ireland, Lithuania, Latvia, Poland, Portugal, Slovakia, Slovenia,Sweden.

Delivery timescales and pricing vary by country, please refer to the table below for specific information for your location.

*Asterix denotes Countries served by Global-E

Country Method Estimated Delivery Time Peak Extended Delivery Time Price Delivery Threshold
Albania* Express Delivery 3-6 Working Days +3 to 4 extra working days ALL 1300 Free on orders over ALL 13000
Andorra* Standard Delivery 5-7 Working Days +3 to 4 extra working days € 5 Free on orders over €100
Express Delivery 3-5 Working Days +3 to 4 extra working days € 10
Austria Standard Delivery 2-3 Working Days +2 to 5 extra working days Free
Belarus* Express Delivery 4-7 Working Days +3 to 4 extra working days € 10 Free on orders over €100
Belgium Standard Delivery 2 Working Days +2 to 5 extra working days Free
Bosnia & Herzegovina* Express Delivery 3-5 Working Days +3 to 4 extra working days BM 21 Free on orders over BM 210
Bulgaria* Standard Delivery 5-7 Working Days +3 to 4 extra working days BGN 11 Free on orders over BGN 210
Express Delivery 3-6 Working Days +3 to 4 extra working days BGN 22
Croatia* Standard Delivery 6-8 Working Days +3 to 4 extra working days KN 40 Free on orders over KN 780
Express Delivery 3-6 Working Days +3 to 4 extra working days KN 80
Cyprus* Express Delivery 4-7 Working Days +3 to 4 extra working days € 10 Free on orders over €100
Czech Republic* Standard Delivery 4-6 Working Days +3 to 4 extra working days Kč 140 Free on orders over Kč 2800
Express Delivery 3-6 Working Days +3 to 4 extra working days Kč 280
Pick Up Drop Off 4-6 Working Days +3 to 4 extra working days Kč 140
Denmark* Standard Delivery 4-6 Working Days +3 to 4 extra working days kr 40 Free on orders over kr 800
Express Delivery 3-6 Working Days +3 to 4 extra working days kr 80
Pick Up Drop Off 4-6 Working Days +3 to 4 extra working days kr 40
Estonia* Standard Delivery 5-7 Working Days +3 to 4 extra working days € 5 Free on orders over €100
Express Delivery 3-6 Working Days +3 to 4 extra working days € 10
Pick Up Drop Off 5-7 Working Days +3 to 4 extra working days € 5
Finland* Standard Delivery 4-8 Working Days +3 to 4 extra working days € 5 Free on orders over €100
Express Delivery 3-6 Working Days +3 to 4 extra working days € 10
Pick Up Drop Off 4-8 Working Days +3 to 4 extra working days € 5
France Standard Delivery 2-4 Working Days +2 to 5 extra working days Free
Germany Standard Delivery 2-3 Working Days +2 to 5 extra working days Free
Greece* Standard Delivery 7-11 Working Days +3 to 4 extra working days € 5 Free on orders over €100
Express Delivery 3-6 Working Days +3 to 4 extra working days € 10
Hungary* Standard Delivery 4-6 Working Days +3 to 4 extra working days Ft 1850 Free on orders over Ft 37000
Express Delivery 3-6 Working Days +3 to 4 extra working days Ft 3700
Pick Up Drop Off 4-6 Working Days +3 to 4 extra working days Ft 1850
Iceland* Express Delivery 3-5 Working Days +3 to 4 extra working days kr 1700 Free on orders over kr 17000
Ireland* Standard Delivery 5-7 Working Days +3 to 4 extra working days € 5 Free on orders over €100
Express Delivery 3-6 Working Days +3 to 4 extra working days € 10
Pick Up Drop Off 5-7 Working Days +3 to 4 extra working days € 5
Italy Standard Delivery 2-6 Working Days +2 to 5 extra working days Free
Jersey* Express Delivery 5-8 Working Days +3 to 4 extra working days £10 Free on orders over £100
Kazakhstan* Express Delivery 4-7 Working Days +3 to 4 extra working days KZT 5200 Free on orders over KZT 52000
Latvia* Standard Delivery 5-7 Working Days +3 to 4 extra working days € 5
Express Delivery 3-6 Working Days +3 to 4 extra working days € 10 Free on orders over €100
Pick Up Drop Off 5-7 Working Days +3 to 4 extra working days € 5
Lithuania* Standard Delivery 5-7 Working Days +3 to 4 extra working days € 5 Free on orders over €100
Express Delivery 3-6 Working Days +3 to 4 extra working days € 10
Pick Up Drop Off 5-7 Working Days +3 to 4 extra working days € 5
Luxembourg Standard Delivery 2 Working Days +2 to 5 extra working days Free
Malta* Express Delivery 4-7 Working Days +3 to 4 extra working days € 10 Free on orders over €100
Moldova* Express Delivery 4-7 Working Days +3 to 4 extra working days MDL 210 Free on orders over MDL 2100
Monaco* Express Delivery 3-6 Working Days +3 to 4 extra working days € 10 Free on orders over €100
Montenegro* Express Delivery 4-7 Working Days +3 to 4 extra working days € 10 Free on orders over €100
Netherlands Standard Delivery 2 Working Days +2 to 5 extra working days Free
North Macedonia* Express Delivery 3-5 Working Days +3 to 4 extra working days MKD 650 Free on orders over MKD 6500
Norway* Standard Delivery 5-10 Working Days +3 to 4 extra working days kr 55 Free on orders over kr 1100
Express Delivery 3-5 Working Days +3 to 4 extra working days kr 110
Poland* Standard Delivery 3-6 Working Days +3 to 4 extra working days zł 24 Free on orders over zł 480
Express Delivery 4-6 Working Days +3 to 4 extra working days zł 48
Pick Up Drop Off 3-6 Working Days +3 to 4 extra working days zł 24
Portugal* Standard Delivery 5-7 Working Days +3 to 4 extra working days € 5 Free on orders over €100
Express Delivery 3-6 Working Days +3 to 4 extra working days € 10
Pick Up Drop Off 5-7 Working Days +3 to 4 extra working days € 5
Romania* Standard Delivery 6-8 Working Days +3 to 4 extra working days RON 26 Free on orders over RON 520
Express Delivery 3-6 Working Days +3 to 4 extra working days RON 52
Russia* Express Delivery 5-7 Working Days +3 to 4 extra working days RUB 920 Free on orders over RUB 9200
Serbia* Express Delivery 3-5 Working Days +3 to 4 extra working days din 1250 Free on orders over din 12500
Slovakia* Standard Delivery 4-6 Working Days +3 to 4 extra working days € 5 Free on orders over €100
Express Delivery 3-6 Working Days +3 to 4 extra working days € 10
Pick Up Drop Off 4-6 Working Days +3 to 4 extra working days € 5
Slovenia* Standard Delivery 4-6 Working Days +3 to 4 extra working days € 5 Free on orders over €100
Express Delivery 3-6 Working Days +3 to 4 extra working days € 10
Pick Up Drop Off 4-6 Working Days +3 to 4 extra working days € 5
Spain Standard Delivery 3-6 Working Days +2 to 5 extra working days Free
Sweden* Standard Delivery 4-8 Working Days +3 to 4 extra working days kr 55 Free on orders over kr 1100
Express Delivery 3-6 Working Days +3 to 4 extra working days kr 110
Pick Up Drop Off 4-8 Working Days +3 to 4 extra working days kr 55
Switzerland* Standard Delivery 4-6 Working Days +3 to 4 extra working days Fr 6 Free on orders over Fr 110
Express Delivery 3-5 Working Days +3 to 4 extra working days Fr 11
Ukraine* Express Delivery 3-6 Working Days +3 to 4 extra working days ₴ 350 Free on orders over ₴ 3500
UK Standard Delivery 2-3 Working Days +2 to 5 extra working days Free
Standard Delivery Northern Ireland 3-4 Working Days +2 to 5 extra working days Free

Delivery timescales and pricing vary by country, please refer to the table below for specific information for your location.

*Asterix denotes Countries served by Global-E

Country Method Estimated Delivery Time Peak Extended Delivery Time Price Delivery Threshold
Israel* Express Delivery 3-5 Working Days +3 to 4 extra working days ₪ 42 Free on orders over ₪ 420
Qatar* Express Delivery 4-6 Working Days +3 to 4 extra working days QR 45 Free on orders over QR 450
Saudi Arabia* Express Delivery 4-6 Working Days +3 to 4 extra working days SAR 46 Free on orders over SAR 460
Turkey* Express Delivery 3-5 Working Days +3 to 4 extra working days TL 90 Free on orders over TL 900
United Arab Emirates* Express Delivery 4-6 Working Days +3 to 4 extra working days AED 45 Free on orders over AED 450

Delivery timescales and pricing vary by country, please refer to the table below for specific information for your location.

*Asterix denotes Countries served by Global-E

Country Method Estimated Delivery Time Peak Extended Delivery Time Price Delivery Threshold
Algeria* Express Delivery 3-6 Working Days +3 to 4 extra working days DA 1600 Free on orders over DA 16000
Morocco* Express Delivery 3-5 Working Days +3 to 4 extra working days MAD 120 Free on orders over MAD 1200
Reunion* Express Delivery 5-7 Working Days +3 to 4 extra working days € 10 Free on orders over €100
South Africa* Express Delivery 4-6 Working Days +3 to 4 extra working days R 220 Free on orders over R 2200
Tunisia* Express Delivery 4-7 Working Days +3 to 4 extra working days DT 34 Free on orders over DT 340