Delivery

We are still delivering as normal, however these may take a little longer than usual. Some delivery options might not be available. You’ll be able to see all delivery options available to you at the checkout.

Shipping Destination:

Germany, France, Italy, Spain, Austria, The Netherlands, Belgium, Luxembourg

Orders placed on www.UGG.com/eu are despatched from our warehouse in the Netherlands. We deliver by parcel carrier and your parcel will need a signature upon arrival. We deliver to all of the countries shown below.

  • Working days is Monday to Friday excluding Public Holidays in The Netherlands.
  • We do not ship or deliver on Sundays. / We do not ship or deliver on Saturdays and Sundays.
  • For more remote locations, please allow a little longer for delivery.
  • To check how your order can be returned or exchanged please click here.
  • We cannot deliver to Isle of Scilly and The Isle of Man and BFPO addresses or postal boxes.
  • Please note, The buyer is responsible For all international duties and taxes incurred during delivery from The Netherlands to countries outside of the European Union.

If your shipping destination is NOT going to UK, Germany, France, Italy, Spain, Austria, The Netherlands, Belgium, Luxembourg, your order will be facilitated by Global E.

We are very pleased to announce that UGG has partnered with Global-e, a third-party service, to facilitate and fulfil international orders. Your order will be fully tracked, and you will be able to pay in your local currency. For more details visit our Global-e FAQ.

To track an order placed with Global-e, please click here.

Pickup and Drop Off

As an alternative to a delivery to your home or office, we offer a best in class Pickup and Drop off service for Global E countries (see list below). This service allows parcels to be picked up or dropped off at our trusted Pickup points.

You will be notified by email as soon as the parcel is delivered in the shop.

A reminder is sent after 4 days by email and text message. After 7 days, the parcel is shipped back to the sender.

You will be asked to present a proof of original ID and sign the PDA. A 3rd party is requested to present an ID and the ID of the initial consignee to collect a parcel.

Easy returns: you can drop a return order in any Pickup point and receives a receipt.

The PUDO service is available to the following countries below:

Croatia, Czech Republic, Denmark, Estonia, Finland, Hungary, Ireland, Lithuania, Latvia, Poland, Portugal, Slovakia, Slovenia,Sweden.

Delivery timescales and pricing vary by country, please refer to the table below for specific information for your location.

*Asterix denotes Countries served by Global-E

*Free Express Delivery on all orders over €250

Country Method Estimated Delivery Time Price
Austria Standard Delivery 2-3 Working Days € 9.95
Belgium Standard Delivery 2 Working Days Free
Next Day Delivery Order by 2pm for Next Working Day Delivery € 9.95
Saturday Delivery Order by 2pm Friday to receive Saturday from 9am - 6pm € 9.95
Bosnia & Herzegovina* Express Delivery 3-5 Working Days € 10.00
Bulgaria* Standard Delivery 5-7 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Croatia* Standard Delivery 6-8 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 6-8 Working Days € 5.00
Cyprus* Express Delivery 4-7 Working Days € 10.00
Czech Republic* Standard Delivery 4-6 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 4-6 Working Days € 5.00
Denmark* Standard Delivery 4-6 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 4-6 Working Days € 5.00
Estonia* Standard Delivery 5-7 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 5-7 Working Days € 5.00
Finland* Standard Delivery 4-8 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 4-8 Working Days € 5.00
France Standard Delivery 2-4 Working Days Free
Next Day Delivery Order by 11am for Next Working Day Delivery € 9.95
Germany Standard Delivery 2-3 Working Days Free
Next Day Delivery Order by 11am for Next Working Day Delivery € 9.95
Saturday Delivery Order by 11am Friday to receive Saturday from 9am - 6pm € 9.95
Greece* Standard Delivery 7-11 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Hungary* Standard Delivery 4-6 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 4-6 Working Days € 5.00
Ireland* Standard Delivery (Free on orders over €100) 5-7 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 5-7 Working Days € 5.00
Italy Standard Delivery 2-6 Working Days Free
Latvia* Standard Delivery 5-7 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 5-7 Working Days € 5.00
Lithuania* Standard Delivery 5-7 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 5-7 Working Days € 5.00
Luxembourg Standard Delivery 2 Working Days Free
Next Day Delivery Order by 2pm for Next Working Day Delivery € 9.95
Saturday Delivery Order by 2pm Friday to receive Saturday from 9am - 6pm € 9.95
Netherlands Standard Delivery 2 Working Days Free
Next Day Delivery Order by 2pm for Next Working Day Delivery € 9.95
Saturday Delivery Order by 2pm Friday to receive Saturday from 9am - 6pm € 9.95
Norway* Standard Delivery 5-10 Working Days € 5.00
Express Delivery 3-5 Working Days € 10.00
Poland* Standard Delivery 3-6 Working Days € 5.00
Express Delivery 4-6 Working Days € 10.00
Pick Up Drop Off 3-6 Working Days € 5.00
Portugal* Standard Delivery 5-7 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 5-7 Working Days € 5.00
Romania* Standard Delivery 6-8 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Russia* Express Delivery 5-7 Working Days € 10.00
Serbia* Express Delivery 3-5 Working Days € 10.00
Slovakia* Standard Delivery 4-6 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 4-6 Working Days € 5.00
Slovenia* Standard Delivery 4-6 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 4-6 Working Days € 5.00
Spain Standard Delivery 3-6 Working Days Free
Sweden* Standard Delivery 4-8 Working Days € 5.00
Express Delivery 3-6 Working Days € 10.00
Pick Up Drop Off 4-8 Working Days € 5.00
Switzerland* Standard Delivery 4-5 Working Days € 5.00
Express Delivery 3-5 Working Days € 10.00
Ukraine* Express Delivery 3-6 Working Days € 10.00
UK Standard Delivery 2-3 Working Days Free
Standard Delivery Northern Ireland 3-4 Working Days Free
Next Day Delivery Order by 3pm for Next Day Delivery £ 4.95
Saturday Delivery 9-6 Order by 3pm Friday to receive Saturday from 9am-6pm £ 4.95
Sunday Delivery 9-6am Order by 3pm Friday to receive Sunday from 9am-6pm £ 4.95
Saturday Delivery Pre 10.30 Order by 3pm Friday to receive Saturday before 10.30am £ 8.95
Sunday Delivery Pre 10.30am Order by 3pm Friday to receive Sunday before 10.30am £ 8.95

Delivery timescales and pricing vary by country, please refer to the table below for specific information for your location.

*Asterix denotes Countries served by Global-E

*Free Express Delivery on all orders over €250

Country Method Estimated Delivery Time Price
Israel* Express Delivery 3-5 Working Days € 10.00
Turkey* Express Delivery 3-5 Working Days € 10.00

Delivery timescales and pricing vary by country, please refer to the table below for specific information for your location.

*Asterix denotes Countries served by Global-E

*Free Express Delivery on all orders over €250

Country Method Estimated Delivery Time Price
Morocco* Express Delivery 4-5 Working Days € 10.00
South Africa* Express Delivery 4-5 Working Days € 10.00