Like the product as its easy to apply and doesn't take too long to clean up and then protect. My only complaint is there isn't a good user guide for the product to show what and how to apply it. The product is for ALL Ugg goods so what is on the bottles can be confusing sometimes. I literally have no idea what/why there is a buffing cloth in there. I used the cleaner and conditioner then put on the protecting wax. Not sure what the spray is for either.