FAST & CONVENIENT DELIVERY:

To receive your order in time for the festive period, please order by the dates below:

Country Last order dates for
the holiday season - STANDARD
Last order dates for
the holiday season - PREMIUM
Austria 19/12/2019
Belgium 20/12/2019 23/12/2019 12.30pm
Bulgaria 18/12/2019
Croatia 18/12/2019
Czech Rep. 18/12/2019
Denmark 18/12/2019
Estonia 18/12/2019
Finland 18/12/2019
France 19/12/2019 23/12/2019 11.30am
Germany 19/12/2019 23/12/2019 11.30am
Greece 18/12/2019
Hungary 18/12/2019
Italy 19/12/2019
Ireland 18/12/2019
Netherlands 20/12/2019 23/12/2019 12.30pm
Lithuania 18/12/2019
Luxembourg 20/12/2019 23/12/2019 12.30pm
Poland 18/12/2019
Portugal 18/12/2019
Romania 18/12/2019
Slovakia 18/12/2019
Slovenia 18/12/2019
Spain 18/12/2019
Sweden 18/12/2019
UK 19/12/2019 12.00pm 20/12/2019 11.30am

Orders are delivered by our courier partner DPD who will send you a one hour time slot on the morning of delivery - no more waiting around all day for a delivery!
DPD will send you tracking information by email & SMS as soon as your parcel leaves our warehouse.

DELIVERY OPTIONS


SERVICE PRICE TIMING
Standard FREE 2-3 working days
Next Day AM pre-12.30pm £4.95 Order by 3pm and receive by 12.30pm next working day*
Saturday (9am-6pm) £4.95 Order by 3pm Friday to receive Saturday from 9am-6pm
Sunday (11am-5pm) £4.95 Order by 3pm Friday to receive Sunday from 9am-6pm
Saturday pre-10.30am £8.95 Order by 3pm Friday to receive Saturday before 10.30am
Sunday pre-10.30am £8.95 Order by 3pm Friday to receive Sunday before 10.30am

*Delivered & despatched Mon - Fri only, allow two working days if ordering on weekends/bank holidays

Northern Ireland, Scottish Highlands and Islands: Please allow one extra day for Standard Delivery. Unfortunately we cannot currently offer a Next Day service to these destinations.

Please note we cannot offer a Next Day service to the Isle of Wight.

FULLY TRACKED ONE-HOUR WINDOW

All deliveries are made by DPD couriers; your delivery will be fully tracked with updates by email and SMS (if you provide a mobile number) throughout the process.

On the morning of your delivery, DPD will contact you with a one hour delivery window and the name of your driver. You will also be given the following options, available both online and via SMS:

  • Select an alternative delivery date
  • Have your parcel delivered to a nominated neighbour
  • Have your parcel left in a specified safe place
  • Or collect from your local shop.
A signature is required on receipt; if no one is available to sign for the parcel, a card will be left with information on how arrange redelivery or collection.
Please click here to see service updates from our courier partner, DPD.

EXCHANGES & RETURNS ANYWHERE

Exchanges & returns are also complimentary, a returns form will be included with your order with full instructions, or click here for full details.

International Delivery

We can ship to most destinations via our international sites, please find your chosen destination country below:
For delivery to France, please visit www.UGG.com/fr.
For delivery to Germany or Austria, please visit www.UGG.com/de.
For delivery to the Netherlands or Belgium, please visit www.UGG.com/nl.

For delivery to Italy, please visit www.ugg.com/it.
For delivery to Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden or Switzerland, please visit www.UGG.com/eu
For delivery to the United States and the rest of the world, please visit www.UGG.com.

Pay later in 3 interest-free instalments

It couldn't be smooother.

Your purchase is sliced into 3 equal card payments.

Your first payment is collected after your order is confirmed. The remaining two will be automatically collected in 30 and 60 days.

No fees, no interest and no credit check. No impact on your credit score.