Delivery

We are still delivering as normal, however these may take a little longer than usual. Some delivery options might not be available. You’ll be able to see all delivery options available to you at the checkout.

FAST & CONVENIENT DELIVERY:

Orders are delivered by our courier partner DPD who will send you a one hour time slot on the morning of delivery - no more waiting around all day for a delivery!

DPD will send you tracking information by email & SMS as soon as your parcel leaves our warehouse.

DELIVERY OPTIONS

SERVICE PRICE TIMING
Standard FREE 2-3 working days
Standard Delivery - Northern Ireland FREE 3-4 working days
Next Day Delivery £ 4.95 Order by 3pm for Next Day Delivery
Saturday Delivery 9-6am £ 4.95 Order by 3pm Friday to receive Saturday from 9am-6pm
Sunday Delivery 9-6am £ 4.95 Order by 3pm Friday to receive Sunday from 9am-6pm
Saturday Delivery Pre 10.30am £ 8.95 Order by 3pm Friday to receive Saturday before 10.30am
Sunday Delivery Pre 10.30am £ 8.95 Order by 3pm Friday to receive Sunday before 10.30am

*Delivered & despatched Mon - Fri only, allow two working days if ordering on weekends/bank holidays

Northern Ireland, Scottish Highlands and Islands: Please allow one extra day for Standard Delivery. Unfortunately we cannot currently offer a Next Day service to these destinations.

Please note we cannot offer a Next Day service to the Isle of Wight.

All deliveries are made by DPD couriers; your delivery will be fully tracked with updates by email and SMS (if you provide a mobile number) throughout the process.

On the morning of your delivery, DPD will contact you with a one hour delivery window and the name of your driver. You will also be given the following options, available both online and via SMS:

  • Select an alternative delivery date
  • Have your parcel delivered to a nominated neighbour
  • Have your parcel left in a specified safe place
  • Or collect from your local shop.

A signature is required on receipt; if no one is available to sign for the parcel, a card will be left with information on how arrange redelivery or collection.

Please click here to see service updates from our courier partner, DPD.

Great news, we have gone paperless! We will no longer be sending paperwork inside your parcel and all returns should be processed via our new portal. Click here for full details.

  • We only deliver to mainland UK and the Isle of Man. We cannot deliver to the Channel Islands, the Scilly Islands, BFPO addresses or postal boxes.
  • For delivery to the Republic of Ireland, please visit www.UGG.com/eu

We can ship to most destinations via our international sites, please find your chosen destination country below:
For delivery to France, please visit www.UGG.com/fr.
For delivery to Germany or Austria, please visit www.UGG.com/de.
For delivery to the Netherlands or Belgium, please visit www.UGG.com/nl.
For delivery to Italy, please visit www.ugg.com/it.
For delivery to Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain or Sweden please visit www.UGG.com/eu
For delivery to the United States and the rest of the world, please visit www.UGG.com.

Pay later in 3 interest-free instalments

It couldn't be smooother.

Your purchase is sliced into 3 equal card payments.

Your first payment is collected after your order is confirmed. The remaining two will be automatically collected in 30 and 60 days.

No fees, no interest and no credit check. No impact on your credit score.